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Returns are accepted on domestic U.S.A. and Canadian orders. We do not accept returns on international orders (excluding Canada.) Buyers are responsible for the cost associated with return shipping. Original shipping charges are non-refundable.
You may return new, unopened and unused items within 7 days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any merchandise marked "Final Sale" cannot be returned.
If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. You will then be emailed a return shipping label, with instructions on how to return your items. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Once we have received your unused return item, you will be issued a full refund minus the return shipping cost of $3.60.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Any returns received without approval, or after the 7 day period will be sent back to the recipient. Recipient will be charged for any shipping costs associated with the return.